Privacy Policy

Read more about Baji Live's privacy policy.

This Privacy Policy explains how personal information is handled when using our website. Personal information is collected, used, and protected according to the terms outlined below.
If any part of this policy is not accepted, further use of the website should be avoided. Continuing with registration, placing bets, or making transactions will be seen as full agreement with the Terms and this policy.
Changes to the policy may be made over time, and updates will be posted on our platforms. Regular review of this Privacy Policy is encouraged.

Who Controls the Information

Baji, along with its subsidiaries and affiliates, manages the collection and use of personal data. We operate as the “data controller” under European data protection rules.

Data Protection Officer

For questions or concerns about how personal information is handled, contact the Data Protection Officer at .

Information Collected

We collect two main types of information:

Personally Identifiable Information

This includes details provided during account setup, betting, or other use of the website. Data includes:

  • Username;
  • Full name;
  • Email address;
  • Home address;
  • Phone number;
  • Billing information;
  • Payment details;
  • Identification documents;
  • Transaction history;
  • Website preferences.

This information helps process transactions, verify identities, and protect against fraud. Data shared with us is not passed to third parties, except as stated in this policy.

Non-Personal Information and Traffic Data

To make the website easier to use, we collect data such as IP addresses, times of access, pages visited, and browser types. This helps improve services and is not used to identify individuals.

Cookies

Cookies are used to ensure the website runs efficiently. For more information, refer to the Cookie Policy.

Use of Personal Information

Personal information is used to:

  • Provide requested services;
  • Comply with legal obligations;
  • Improve website performance;
  • Share information (with consent) for marketing purposes.

Personal rights vary depending on the data and its use. Further details are explained below.

Services and Products

Personal data is used to set up accounts, provide support, and assist with sports betting and casino activities. Sharing this data may involve external service providers. For fraud prevention and responsible betting, verification of identity may be required.

Website Performance

Cookies and traffic data are used to assess and improve website performance. These activities are vital to the business. Objections can be raised, but may lead to account closure if critical processes are affected.

Marketing

With consent, promotions and updates may be sent via email, SMS, or other means. Information is not shared with third parties for their own marketing purposes. Consent can be withdrawn or marketing preferences adjusted at any time.

Rights Over Personal Data

Customers have certain rights regarding the personal information that is collected and stored.

  1. Correction.
    Inaccurate information can be corrected by contacting .
  2. Access.
    To request a copy of personal information, contact live chat or email. Identification will be required, and responses will be provided within a month.
  3. Erasure.
    Requests to erase personal data can be made under certain conditions. This may not be possible if legal obligations require retention.

Sharing Data

Personal data may be shared in specific cases:

  • Compliance with legal obligations;
  • Fraud investigations;
  • Research related to addiction prevention (anonymized);
  • Protecting the safety of others.

If personal data is transferred outside the EEA, reasonable steps are taken to ensure its security, such as through model contracts or binding corporate rules.

Security

All personal data is stored in secure databases, protected by encryption and firewalls. External parties working with us must follow the same security measures.

Retention

Personal data is retained for as long as required by law or business needs. Afterward, it is deleted securely.

Analytics

Google Analytics is used to track website usage and generate reports. Data collected by Google may be used for advertising purposes.

Disclaimer

The services are provided on an “AS-IS” basis without any guarantee of privacy protection or error-free performance. Liability for damages related to data use or release is not accepted.

Changes to the Privacy Policy

Changes to the policy may occur. Notifications will be sent before significant updates take effect. Express consent is required for major changes, and continued use of services implies acceptance of the policy.

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