Responsible Gambling and Self-Exclusion

Baji urges responsible gambling.

For most clients, gambling is a fun and entertaining activity. However, for some, it can lead to negative effects. Medical experts recognize pathological gambling as a serious issue.
Since the beginning, Baji has focused on addressing this problem and providing help. Under “Responsible Gambling”, we take multiple steps to reduce the chances of negative impacts. We aim to educate clients about the risks of gambling to help them maintain control.

Information and Contact

The customer support team is available to help via email at no extra cost:

  • Email: .

All information shared will remain confidential and will not be disclosed without customer consent.

Clients can also take a self-test for gambling addiction at: .

For more information on gambling addiction, visit: .

Helpful Tips for Responsible Gambling

To ensure gambling stays enjoyable, clients should consider the following tips before playing:

  • Set a Deposit Limit: Decide how much to spend based on financial situation. Play with amounts meant for fun;
  • Do Not Chase Losses: Avoid taking large risks to recover losses. Play for entertainment, not to make money;
  • Set a Time Limit: Establish a time limit for play and stick to it. Balance gambling with other activities;
  • Play Smart: Avoid gambling when stressed, depressed, or under pressure. Also, do not gamble under the influence of drugs or alcohol;
  • Take Breaks: Take breaks if feeling tired or unable to concentrate;
  • One Account Only: To keep track of time and money spent on gambling, it is best to have only one account per person.

Minor Protection

To use the service, clients must be at least 18 years old. Keep login information safe from minors.
A filter program is recommended to prevent minors from accessing unsuitable content online.

Self-Exclusion

If clients are diagnosed with gambling addiction or wish to stay away from gambling for other reasons, we provide assistance. “Self-Exclusion” means clients can choose to exclude themselves from all gambling services. This exclusion lasts for a set time and cannot be undone during that period.
To self-exclude, clients should contact the customer support team and specify a period between 6 months and 5 years. The team will explain the steps needed.

  • Email: .

Please remember that self-exclusion is permanent for the specified time and will not be reversed for protection.
During self-exclusion, clients cannot create a new account. Any attempt to do so may result in a permanent ban of the original account.

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