Terms & Conditions
This section outlines the general agreement between the platform and its customers regarding the use of the website and its services. By using the site, the following terms are accepted:
- These Terms and Conditions govern how this website and its services are used;
- The service is managed by Aurora Holdings N.V., registered in Curaçao under license #365/JAZ;
- The office is at Abraham de Veerstraat 9, Willemstad, Curaçao.
General Conditions
Here, the process for updates to the Baji Live Terms and the implications for continued use of the site are explained. Customers should be aware of the following:
- Terms may change over time, and updates take effect once posted;
- Continuing to use the site after changes shows acceptance of the updated Terms;
- Unsettled bets will remain under the previous Terms.
Responsibilities
This section clarifies the responsibilities of customers while using the website and its services. The platform expects the following:
- Customers confirm they are at least 18 years old or of legal gambling age in their area;
- They have the legal right to engage in agreements with the platform;
- They reside in a jurisdiction where gambling is permitted;
- VPNs or proxies will not be used to hide location;
- The payment methods used belong to them;
- Payments are made in good faith, with no intent to reverse transactions;
- Betting involves potential losses, which are accepted;
- All bets are for personal use, not commercial;
- The service will not be manipulated;
- No unlawfully obtained information will be used to place bets;
- Actions are taken in good faith, and customers are not part of any affiliate program.
Account Registration
This section details what is required when opening an account on the platform. The following rules apply to registrations:
- The platform reserves the right to reject registrations without providing a reason;
- Personal and accurate details must be used for registration;
- Identification may be requested for verification;
- Only one account per individual is allowed;
- Passwords must be kept secure, and any breach reported immediately;
- Unauthorized sharing of content from the site is not permitted;
- Currency selections apply to deposits, withdrawals, and bets;
- The platform may request additional information for verification purposes.
Account Management
In this section, guidelines for managing an account are provided, including rules for currency, account suspension, and more. Customers should follow these practices:
- Multiple currencies may be available for transactions;
- No credit will be extended for using the services;
- Accounts may be suspended or closed for violations of the Terms;
- Unsettled bets may be canceled if fraud is suspected;
- Funds credited by mistake must be returned to the platform;
- It is the customer’s responsibility to report any account errors;
- Self-exclusion options are available by contacting customer support;
- Accounts cannot be transferred or sold to others;
- To close an account, contact customer support via the registered email.
Inactive Accounts
This section explains the rules for handling accounts that have been inactive for a long period. Customers should be aware of the following conditions:
- Accounts inactive for 12 months with a positive balance will incur a monthly fee of 650 BDT;
- A notice will be sent in the 11th month, allowing customers to withdraw funds before charges begin.
Deposit of Funds
This section provides details on how to deposit funds into the account. Customers must comply with these guidelines:
- Deposits must be made using a payment method registered under the account holder’s name;
- Currency conversion may occur, and any fees are the customer’s responsibility;
- Funds are credited once authorized by the payment issuer.
Withdrawal of Funds
Withdrawal conditions are outlined in this section, including fees and verification steps. Customers should follow these instructions:
- Withdrawals must follow platform guidelines, with a minimum amount of 1,300 BDT, except when closing the account;
- An 8% fee applies if deposits are not wagered at least once;
- Verification steps may be required before processing a withdrawal;
- Funds are returned to the original payment method;
- Withdrawal limits may apply based on account balances.
General Provisions
This section outlines additional provisions that apply to the Terms and their enforcement. The following principles are included:
- These Terms remain in effect while customers use the service and continue after the account is closed;
- References to singular terms include the plural, and all genders are covered;
- Waivers must be in writing, and failure to enforce a term does not permanently waive it;
- By continuing to use the service, customers confirm they understand and accept these Terms;
- If there is any discrepancy between the English version and another language, the English version will apply;
- These Terms are governed by the laws of Curaçao;
- These Terms represent the full agreement between the platform and customers, replacing any prior agreements or communications.
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